FAQs

How can I place an online order? 
You can order online by clicking "SHOP ONLINE" on our website.

How can I make payment for my purchase? Is it safe?
We accept payments with VISA, MasterCard and American Express. Our online store has systems in place to ensure your data protection.

We also accept PAYNOW. Please note that payment must be completed within 48 hours from the date and time of order, otherwise the order will be cancelled automatically.
For PAYNOW send payment via UEN 201307119N
Kindly email info@agoraproducts.com.sg with the following details-
Order ID:
Amount transferred:
Transaction reference number:
Date and time of transfer:

How will I know that you have received my order? 
We will receive your order automatically by email.

How will my delivery be scheduled?
Once we receive your order we will reach out to you by email or text message letting you know the date and time slot of your delivery.

How long will it take for my order to reach me? 
Within 1-4 business days.

What are the delivery charges? 
Free delivery in Singapore for order over $80. For orders less than $80, an $8 delivery fee applies

Where in Singapore do you deliver?
We deliver island wide.

What is the order cut off time? 
Our order cut off time is 2:30 PM, Monday – Friday, except Public Holidays. Orders received after the cut off time will be processed the following business day.

How can I contact you? 
Feel free to reach out to us by using the Contact Us option and leave details of your enquiry. We are happy to help!

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